DNA | Pittsburgh, PA | Nursing Staffing Firm

Human Resources Assistant

The HR Assistant supports DNA's HR Dept by resolving employee conflicts via phone and email, maintaining records, completing administrative tasks, and assisting in the implementation of policies and procedures.

Essential Functions of the Job:

  • Complete various administrative tasks, including but not limited to:
    • Write, send, and file letters
    • Receive, scan, and file all department mail and faxes
    • Answer telephone calls and transfer calls to the appropriate person
  • Resolve various employee conflicts or problems as they arise on phone calls and emails
  • Complete verbal and written employment verification requests in a timely manner
  • Maintain and administer DNA-offered health insurance benefits, including but not limited to insurance enrollment and tracking
  • Maintain new hire employee information for internal staff
  • Submit employee data reports by assembling, preparing, and analyzing dat
  • Assist in the notification and completion of performance evaluations for administrative staff
  • Assist in development and implementation of policies and procedures
  • Complete various audits as necessary
  • Maintain confidentiality standards daily
  • Work in an office environment on a full-time basis unless otherwise specified by the Executive Team


  • High quality customer service skills
  • Ability to resolve conflict and deescalate aggravated employees and clients
  • Excellent oral and written communication skills
  • General knowledge and capability to operate office equipment
  • Meet or exceed all essential functions of the job, including but not limited to, work performance goal

Physical Demands

  • Ability to remain in a stationary position for the duration of the workday
  • Ability to move about the office, bend, and reach
  • Ability to lift up to 25 pounds occasionally

Work environment

Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.