DNA | Pittsburgh, PA | Nursing Staffing Firm

NRO Trainer - Charlotte

The NRO Trainer is responsible for training all NRO Recruiters in addition to their individual performance metrics in recruiting, credentialing, and processing of new field staff in the National Recruiting Office.

Essential Functions of the Job:

  • Train on an ongoing basis, all newly hired and current NRO Recruiters on their respective job duties including but not limited to:
  • Conducting daily phone screenings and follow ups with in-process candidates
  • Performance requirements
  • Actively sourcing candidates through over 40 different recruiting sources
  • Review and complete necessary credentialing documents to meet CDC, state, and facility compliance standards
  • Identify individual and team skill gaps and develop training strategies to fill deficiencies
  • Complete new hire training documents and provide progress updates to Management
  • Partner with the HR Dept and Operations Manager to create and standardize recruiter training
  • Develop digital educational materials, including training modules and department-specific reference manuals
  • Communicate with other NRO Recruiters and departments to better align recruiting efforts
  • Maintain professional and positive communication with team members and candidates
  • Perform tasks and special projects as directed by Operations Manager and COO
  • Work in an office environment on a full-time basis unless otherwise specified by the Executive Team


  • Travel required up to 35%
  • General knowledge and capability to operate office equipment
  • Excellent oral and written communication skills
  • Meet or exceed all essential functions of the job, including but not limited to, work performance goals

NRO Trainer will report to:

  • COO
  • Operations Manager
  • HR Director

Physical Demands:

  • Ability to remain in a stationary position for the duration of the workday
  • Ability to move about the office, bend, and reach
  • Ability to lift, up to 25 pounds, occasionally

Work Environment:

  • Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.