DNA | Pittsburgh, PA | Nursing Staffing Firm

Vice President of Operations

The Vice President of Operations will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the company.

Essential Functions of the Job:

  • Oversee production and revenue of all operational departments and regions
  • Establish, implement, and communicate the strategic direction of the operations division
  • Collaborate with the Executive Team, Regional Management, and Department Heads to develop and meet company goals while providing guidance on operations projects and systems
  • Communicate with Executive Team and Management on region-specific and departmental issues
  • Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
  • Ensure that departmental decisions and project plans such as those for staffing, technology, marketing, and new office development are in line with the company's business plan and vision
  • Present periodic performance reports and metrics to the Executive Team
  • Identify training needs and ensure proper training is developed and provided
  • Address high level client complaints and employee issues in a professional manner
  • Maintain and handle confidential information in a professional manner
  • Perform other related duties as assigned
  • Work in an office environment on a full-time basis unless otherwise specified by the Executive Team


  • Excellent oral and written communication skills
  • Experience in recruiting preferred
  • Master's degree or equivalent experience preferred
  • Multi-location management preferred
  • Travel to all branch locations as required
  • General knowledge and capability to operate office equipment
  • Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Vice President of Operations will report to:

  • COO

Physical Demands:

  • Ability to remain in a stationary position for the duration of the workday
  • Ability to move about the office, bend, and reach
  • Ability to lift up to 25 pounds occasionally

Work Environment:

  • Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.