DNA | Pittsburgh, PA | Nursing Staffing Firm

STAR Account Manager - Charlotte

Essential Functions of the Job:

  • Maintain direct communication with existing DNA clients
  • Serve as a liaison between STAR Recruiters and DNA clients when submitting candidates
  • Actively seek out new job orders from current clients
  • Aggressively extract additional job requests from current clients
  • Follow up with inactive clients to solicit business
  • Maintain client data in an organized manner
  • Utilize all of DNA's software systems (Outlook, Continulink, Excel, Applicant Stack)
  • Follow-up, address, and dissolve any facility issues when they arise
  • Build relationships with key Point of Contacts of new and existing clients
  • Minimize down time
  • Ability to make 100+ phone calls a day
  • Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Key Skills:

  • Organized
  • Aggressive
  • Detail Oriented
  • Basic knowledge of existing software and office equipment
  • Strong communication and networking skills
  • Adaptable and able to thrive in an extremely fast-paced environment
  • Ability and willingness to come in early and/or stay late due to last minute needs and requests
  • Ability to handle stress, de-escalate situations, and transition quickly
  • Candidates must be: sociable, high-energy, enthusiastic, competitive, reliable and compassionate


  • Ability to remain in a stationary position for the duration of the workday
  • Ability to move about the office, bend and reach
  • Ability to life up 25 pounds occasionally

Work Environment:

  • Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.